Emergency dispatchers have a truly difficult job. They are there for us in times of crisis to talk us through our worst nightmares, all while staying level headed.
But just because they stay calm with us doesn't mean they aren't affected by what they hear every day.
Ricardo Martinez II is the founder of Within the Trenches, a podcast based on the experiences of being a 911 dispatcher. In an effort to reclassify public safety telecommunicators from "clerical" to "protective", Martinez started the movement #IAM911, encouraging emergency dispatchers to share their darkest calls they've received in order to prove they are more than just clerical workers.
Here are some of the most haunting submissions to the movement on Facebook. I got crazy goosebumps reading these.