"This man [Jason], no questions asked, got down on the floor with this woman and supported her back so she could lean against him," Brittany wrote on Facebook.
"He literally got down on the floor ... not because he was asked to do it, he wasn't, but because he wanted to."
Manager Jason told local news station WRDW that he noticed the woman starting to lose consciousness again so he immediately got down to offer some back support and keep her alert. He stayed with the woman for nearly 30 minutes and they "talked about life."
"The media lately shows our country divided, filled with hate and racial tension, but this right here was one human being loving and serving another without condition of race or obligation," Brittany remarked in her post.
Jason did not notice Brittany taking his photo with the customer, so he was taken aback when his wife told him about his viral fame.
"I just wanted to live a good life and that's just one of the results of it — being able to render help when it's actually needed," Jason said.
Brittany's post has gotten 1.2 million views and over 500,000 shares in just a matter of days. She made sure to remind people that "we are human beings, each and every one of us regardless of how much pigmentation our skin has or doesn't have."
"I couldn't help but share because the media doesn't seem to report this... the unity and the positive that occurs. This right here is real life, this is what it's all about, not hate,️" she concluded.