With the increasing popularity of online shopping, delivery services have to work extra hard to get your packages to you on time. With more parcels to deliver, they have had to come up with creative ways to be more efficient, use less gas, and reach their customers quickly.
In 2004, UPS provided a unique solution to their drivers. They eliminated virtually every left-hand turn from all routes. According to Tasha Hovland, an executive at UPS, she estimates that 90% of turns at UPS are now right. "I mean we really, really we hate left turns at UPS." she said.
There's a lot of benefits to the practice, and most aren't what you would expect.