There's no pain on Earth greater than losing one of your children, because it's a hurt that never really goes away.
Jacqui Saldana learned that when she lost her 3-year-old son, Ryan, in a tragic accident.
Her little boy was killed while playing frisbee in front of her home when he was struck and killed by a passing truck.
The painful event left a hole in Saldana and her husband Dan's lives.
But if anyone knows how to lift a person's spirits, it's talk show host Ellen DeGeneres.
Baby Boy Bakery
Losing Ryan was especially hard for the Saldanas because Jacqui had been recording all of her precious moments with him on her blog, Baby Boy Bakery.
She had shared happy memories of the family doing simple things like trick-or-treating and getting coffee at Starbucks.
After Ryan's death, she filled her blog with a different kind of posts, writing about her daily struggles in the wake of the family's tragedy.
Saldana's writing connected with a lot of parents, and soon they were sending letters to The Ellen Show sharing her heartbreaking story.
But it was actually a chance encounter that lead Jacqui to a special meeting with Ellen.